One last thing, your system was "LINUX" OS board, if your replacement board was Windows OS then it's feature byte code will not match what the bios has stored
check with HP to see how/if you can change the new boards feature byte or modify the bios info to work with a windows enabled board
I can't found the root cause according to your description.
I suggest you submit a SI, which can better track and solve your problems. Please use our HPDM log tool to collect the log and send it to us together with the template file.
Best regards,
Scott.
To "brand" or "tattoo" a virgin motherboard is an advanced procedure and not made easy. A virgin motherboard can go either way, just once, in the process. You can't flash back and forth from Linux to Win branding. If the proper codes had been entered for Linux there would be no licensing fee going from HP to MS. If you buy a virgin motherboard from HP it will be unbranded and when you enter the codes for use of Windows then it can run a HP OEM COA Windows installer on the assumption that the workstation is already licensed for running that. The prior BIOS with its prior branded codes is thrown out with the failed motherboard. The codes only come from you entering things properly from the labels on your workstation, usually on the bottom. Those codes are not workstation-specific, to my knowledge.
Could a virgin motherboard be branded with codes from another box? Yes. If a used motherboard is bought is there a way to know just by looking at it if it is licensed already for a Windows OEM COA installer? Usually not, but there is an exception. Below is the barcode label from a Z4 G4 motherboard, code 0F (they go sequentially lower or higher.... higher are later ones). On the right is the standard Assembly part number. On the left are what the virgin motherboard can become.... three branches. One Linux, two Windows. Usually you'd only know by installing it and trying things out. Your bottom label codes won't do anything to change an already-branded used motherboard. There is no used unbranded motherboard. Take a look:
If you bought a used motherboard and got lucky you might have one of the "Replace with..." labels attached. The one below shows what those look like, and its number ending with -601 matches a WIN branded motherboard part number on the Spares (left) side of the bar code label. If you buy a new never opened/never branded motherboard the labels on the outside of the shipping box don't really help you. You will have a motherboard that needs the codes from the bottom of your workstation to be activated, which you can only enter once. Assuming they are entered correctly you cannot change them If they are entered incorrectly you get to keep trying. Most motherboards do not have this added Replace with... label:
Coming back to the main point... if you don't enter the codes exactly correctly you will get a checksum error type reject. The feature byte needs some little bits added to what you see on your workstation's bottom FeatureByte label. I'll try to find that in my notes and add to this post later this week. Once you get that right things will work. This is the way things work from the ZX20 family on, including some of the business class boxes. There is a lot of old info related to HP branding. Ignore that. You want to use the new information from ZX20 era on.
I appreciate you trying to help, but the issue is Im still trying to find the same kind of screw for the Z-turbo drive PCB, My PCB P/N is 742006-003.
The stand off m2 kit I bought doesn't fit in the same threads as the original screw. I took some pics of the m2 stand off wihich measures 1.94mm.
I also measured the HP stand off screw which measures 1.57mm (m1.6). Short of drilling and taping the hole to an m2, the stand off from the kit isn't going to fit. That is why I would like to find the correct screw, but I may tap it anyway just to get this done. KNelson454.
I finally got the Feature Byte issue resolved. When you get “Invalid Feature Byte – CRC Failed” what it doesn’t tell you is all the unique ID info isn’t matching. HP failed big on this setup. My question was more about how to enter the info than it was "what is it".
Here’s what worked for me. The following fields have to be correct.
These are not in order, once entered correctly these fields move to a different location the BIOS in a different order. You may want to start from the bottom up instead of top down, entering Feature Byte last.
Some of this info can be collected from Hp Parts Surfer website with the serial number under the “Advanced” tab, I had to enter “Select a country or region: United Kingdom” otherwise it would say no data found.
http://partsurfer.hp.com/search.aspx
1) Feature Byte– This is a very long case sensitive code that includes spaces but the spaces can NOT be enter in the BIOS, use the complete string.
here is what it looks like in HP Parts Surfer… it’s the numbers in the middle column but without the spaces and was also on the bottom of the case. This is a bogus number below....
IMG_Desc1
4D3X 4777 6S7b 7N6Q 7T5U 7L7a 8H9Y aUap
1
IMG_Desc2
adaz bfdU dpcq edhJ h2hZ .ZY
1
2) Product Number– Listed on the bottom of the case without the #ABA and was listed as such in HP Parts Surfer.
3) Product Family– Is on the bottom but not labeled as such, use the “Product Number”.
4) SKU Number– The SKU number is the same as the “Product Family” without the #ABA at the end but is not labeled as “SKU Number”
just enter the Product Family info minus the #ABA (but it may work with it).
5) Description– Was pre-populated in my BIOS and while it is on the bottom, it doesn’t say “Description” it is called “Description” in HP Parts Surfer though.
6) BID– Build ID is on the bottom of the case and requires the whole string of characters.
7) Serial Number– This is the serial number on the case.
😎CT Number– This was on a sticker inside the case on the bottom.
Good day
HP
I have one problem:
929-Fatal MCA Error detected CPU 1 - firmware error - (0+70)
I have the last Bios installed but the PC do not work well.
Greetings
Wilmiloard
from a PREVIOUS POST on this error that was answered by "DAN_WGBU" (please try the SEARCH FUNCTION before posting)
This could either be a memory failure (try reseating it, moving it to a different slot, or removing or replacing the memory), or a possible CPU failure. (The system is reporting a CPU machine check error, but it could be caused by memory issues).
Go into Computer Management, then click on Event Viewer, Windows Logs, and System. Are there any WHEA warnings listed under Source? An easier way to find them is to Filter Current Log, and select Critical, Warning, Verbose, and Error to filter out the (many) Information entries.
If the memory is OK, reseating the CPU might help, but this can be tricky. The CPU socket pins are very easily bent during the removal or install process, and extremely difficult or impossible to repair if damaged. Also, when the CPU heatsink is removed, clean off the thermal paste on both the CPU and heatsink, and use new paste. The paste hardens, and does not give good thermal conductivity if the heatsinks is removed and the paste is not replaced. The CPU operating temperature can increase by 10 deg. C or more. FYI.
Hello
I will do.
Have you speak German with me in the past?
-System
-EventData
Hello
I bought an T620 thinclient which came with the BIOS language in German. I tried several options to change it back to English but no luck. Clearing CMOS, Resetting the PWD using the jumper and removing the bios battery did not work...
Does anyone know hot it is done?
thank you
We are having issues with Wake on LAN, we have tried all the recommended settings and BIOS configurations with no success.
When the computer is shutdown the NIC LEDs go off and the computer will not wake up.
If we remove the power cable and re-insert it the NIC LEDs come on and WOL works.
Any help resolving this problem would be greatly appreciated.
enter the bios, one of the bios function keys will bring up the language setting menu or from within windows use the HPBCU util
https://www.manualslib.com/manual/896569/Hp-T620.html?page=48
Thank you. It is F8 from BIOS.
It actually speeds up when powered on, to the point where it sounds like a vacuum cleaner.
That´s not normal and has nothing to with "...everybody has a different idea of what is too noisy.". These are very quiet computers that are almost dead quiet, literally, when powered on. I have sold HP Workstations and when a Z400/Z420/Z440 and it predecessors behave like yours it has always been due to a faulty temp sensor. Replacing it solved the issue directly. (HP Part number 663218-001)
Still no luck after following all the channels, maybe HP forgot about Z820 !!
i have around Dell H310 it-mode, is that any good, or I need a driver for W10 pro X64
Many thanks
This is specific to the 2080 TI and not about any other graphics card. This is for the large Z440 with the Xeon processor.
The card requires two 8-pin power connectors. The HP power supply Z440 has two 6-pin power connectors. There are 6-pin to 8-pin adapters available but this does not necessarily mean that they would work with this card.
So, has anyone installed the 2080 TI in a Z440 successfully and what was required?
Thanks,
Bill
Here is a copy/paste from my updated notes:
2020.2.1 HP “Branding” of Virgin Motherboard
A new unbranded motherboard requires initial entry of certain data into its BIOS so that it matches the original licensing/hardware and Restore media of the original workstation it is being placed into. This is termed to “brand” or “tattoo” a motherboard. Some HP computers require use of special software utilities (the proprietary HP DMI tool) for this, but more recent HP workstations appear to have changed from that and do allow customer entry of the data. This is a process that requires precision, correct entries, and some advanced knowledge. It generally is best left to a well trained HP Field Service Engineer.
If you have a functioning workstation that you want to upgrade the motherboard, for example, from a version 1 Z620 to a version 2 Z620 and have purchased a previously un-branded new “virgin” motherboard you will need to learn this process if you cannot hire this out. The “Chassis Serial Number” can be changed many times at will, but the other items get firmware flashed and cannot be changed after their first flash.
If you plan to upgrade your processor from the original one as part of installing and branding a virgin motherboard it is best to install the original processor first into the new motherboard, and boot into that, and then upgrade BIOS to the latest so that you have the latest HP microcode installed on the new motherboard. This is recommended because some newer processors you might want to use did not exist earlier and are not supported in the microcode. The virgin motherboard might be old and have an old BIOS on it that would not support your new processor. Fix that first, then upgrade to the second processor.
It is a major issue to forget that, and have your new processor installed in your new motherboard and have the whole upgraded workstation be unable to boot because it needs a newer BIOS for your newer processor to work. Learn how to upgrade BIOS from within BIOS, using the harvested .bin file of the new BIOS that you can extract from the latest BIOS installer. There is significant danger to your motherboard if you use the in-operating-system HP utility program to upgrade BIOS if you are running Windows 10 because that program was designed to work in Windows XP or W7.
You need to fill the following details from the HP Flexbuild and Support labels on the unit. These can be found on the chassis, often on the bottom (but may have been removed). This info can also be obtained as a screen shot capture from the original motherboard’s BIOS (under System IDs using CTRL+A to reveal the hidden fields). However, that method is rarely used because a motherboard replacement generally is not planned for. A third way is to look up your workstation in the HP PartSurfer by serial number, as you'll see.
Most of the codes can only be entered once into a previously unbranded (“virgin”) motherboard, but the Chassis Serial Number can be changed multiple times. This is handy if you've bought a used motherboard and you want to match its serial number to what is on the case. Fill in the information in BIOS by navigating to the blanks of the virgin motherboard via F10> CTRL +A> Security> System IDs. Examples below, and I have changed some of what you’ll see for security:
Asset Tag: 2UA3XXXXRL (the chassis serial number)
Ownership tag: (leave this blank)
Chassis Serial Number: 2UA3XXXXRL (chassis serial number)
Product Name: HP Compaq Pro 4300 SFF
SKU number: D8XXXXT#ABA
Build ID: 12WXXXXW6**#SABA#DABA (don’t enter the two asterix symbols into BIOS; use all the rest, and include no spaces.)
FeatureByte: 2U3E XXXX 3X47 5c67 6J6K XXXX 7B7H 7M7Q 7T7W 7aaB agap aq .t2 (the FeatureByte is case sensitive, and the font used on the FeatureByte case label can be difficult to understand. The same FeatureByte from PartSurfer is easier to read. Do not leave any spaces while filling in the FeatureByte. Do include the .t2 (in this example) as part of the FeatureByte entry.
After filling in the blanks, press F10 to accept.
Once the unit accepts the changes also select SAVE CHANGES AND EXIT as you back out of BIOS properly.
Here is a screen shot from BIOS from a Z620. The bracket symbols are not part of the entries you would perform:
Here's what a PartSurfer result is for a Z640 with some info blanked out for security. Note that the FeatureByte entry shows up on 3 lines, and you'd combine lines 1 and 2 as the full FeatureByte, with no spaces, to enter correctly with easily seen upper and lower cases from that method. It is my understanding that the UUID of your workstation, which also is viewable in BIOS, is unique to that particular motherboard, and that it cannot be changed by this method. Assuming that is true your virgin motherboard can never fully match your failed original.
Hi All,
I've got a Z820 which I'm going to put to work as a home server (PLEX/Security Cameras/FTP etc.)
I was using a HP Microserver Gen 8 but the application (blue iris) loads it quite heavily and I can't lever any CUDA encoding. That's all a bit off topic but anywho.
I've got an HP P420 Controller in the Micro Server with the 2 Gb write back cache, would this be a better solution than the onboard LSI Controller?
I've utilised the 3 x 5.25 bays for 4 x 3.5+2x2.5 drive bays so I'll be connecting 8 drives.
Many Thanks
Lee
computer speed is only going to be as fast as the slowest link keep that in mind, you may find that more ram or tuning which app loads on which cpu core gives a better return. same for cpu changing out the current cpu for a faster one or more cores may also provide benefits
a Plex server is not a high demanding application on memory or cpu unless you are doing transcoding then CPU/core count and cpu speed become very important
Disk I/O is the same unless you plan on having 5 or more uses at the same time doing video playback at various resolutions
the onboard LSI chip on the z820 is not suited for raid 5/6 as it lacks onboard ram and a battery backed cache it's only useful for raid 0/1/10
next the p420 card is a older generation card and while it can do raid 5 it's not considered a mid or high end card by today's standards
you might want to consider the adaptec ASR-71605 which sells for around 75.00 on ebay including the cache/batt backup module this card is much faster than the z820 onboard chip or the p420 and has 16 SAS/SATA ports on the card and can support both JBOD and Raid setups at the same time
