Hi
So where does the download reside?
Where will the Support Assistant Install to, and Reside?
What is the Group policy on installing software?
Is there a temporary area that the installer looks to, like a Z: and cant allocate any RAM or Disk space to extract before installing?
Don't try this at home, or worse still at work....
If you use 7ZIP and extract the SP you downloaded,
and then extract that again, you may see a file listing like mine...
s:\sptoday\sp93097>dir
Volume in drive S is Storage
Directory of s:\sptoday\sp93097
20/02/2019 09:43 <DIR> .
20/02/2019 09:43 <DIR> ..
10/12/2018 08:24 15,859 HPSA_trans.xml
06/12/2018 05:31 9,095,544 HPSupportSolutionsFramework.exe
06/12/2018 05:21 323 HPSupportSolutionsFramework.exe.config
20/02/2019 09:43 <DIR> InstallHPSA
10/12/2018 08:36 741,240 InstallHPSA.exe
10/12/2018 08:24 321 InstallHPSA.exe.config
25/12/2017 06:55 302 Metro.xml
10/12/2018 08:36 34,339,512 msiinstaller.exe
10/12/2018 08:24 672,004 NetFramework45Installed.ps1
10/12/2018 08:36 226,680 Setup.exe
10/12/2018 08:35 7 Taskbar.txt
10/12/2018 08:36 174,968 UninstallHPSA.exe
11 File(s) 45,266,760 bytes
3 Dir(s) 114,274,811,904 bytes free
Now it's finished installing I gotta uninstall it.