Recently we purchased and have begun deploying HP's t420 Thin Clients around our office. Our users RDP to a
VM on the local network. Select users have a locally (or direct) attached printer to the t420. Our users are reporting that printing documents can be quick but is often slow and occasionally fail completely. When the print job fails it is not in the print queue (Windows VM) - it just doesn't seem to ever get to their local printer.
Details of the setup are below.
HARDWARE/SOFTWARE DETAILS
DESKTOP: HP t420 Thin Client (OS: T7X62022 - ThinPro 2GB x86_64 6.2.0 build 22)
PRINTER: HP LaserJet Pro M402dn (listed as "redirected" in Windows VM)
PRINT DRIVER USED ON t420: Generic PCL 6/PCL XL
VM RUNNING ON SCALE SERVERS (INHOUSE): Windows 10 (x64)
Any possible solutions or suggestions? Any help is MUCH appreciated.