Hello ndal
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The issue is not freezing. The issue USB Ports does not work when you reach the screen.
We have a work-around for the issue. Please follow the steps:
1.Create an ISO image file from a Windows 7 OS DVD
a. Insert the Windows 7 DVD into the DVD drive.
b. Open the ISO creation software.
c. Create an ISO image file from the Windows OS DVD.
2.Create a �temp' folder on the HDD and copy all the files from the Windows 7 image to the folder
Eg. c:\temp
3.Create a folder called �wim' under c:\
E.g. c:\wim
4.Copy the install.wim and boot.wim files, located in the c:\temp\source\ folder, to c:\wim.
5.Download and install the Windows Automated Installation Kit for your specific OS version
Windows 7:
https://www.microsoft.com/en-us/download/details.aspx?id=5753
6.Start the AIK Deployment Tools Command Prompt with administrator rights:
a. Search for "Deployment and Imaging Tools Environment" in the Start Menu.
b. Right-click and select Run as administrator.
7.From the command prompt, change the location to c:\wim, Command:
cd c:\wim
8.Create a directory under C:\wim called "mount", Command:
c:\wim>mkdir mount
9.Mount the WIM image with write permissions, Commands:
For 32-bit OS:
c:\wim> imagex /mountrw install.wim 5 c:\wim\mount
For 64-bit OS:
c:\wim> imagex /mountrw install.wim 4 c:\wim\mount
10.Add USB3.0 drivers to the install.wim image, Commands:
For 32-bit OS:
c:\wim>cd c:\usb3\x86
c:\USB3\x86>dism /image:C:\wim\mount /add-driver /driver:c:\USB3\x86 /recurse /forceunsigned
For 64-bit OS:
c:\wim>cd c:\usb3\x64
c:\USB3\x64>dism /image:C:\wim\mount /add-driver /driver:c:\USB3\x64 /recurse /forceunsigned
11.Save the WIM image with new drivers by unmounting and committing, Command:
For 32-bit OS:
c:\USB3\x86> imagex /unmount /commit C:\wim\mount
For 64-bit OS:
c:\USB3\x64> imagex /unmount /commit C:\wim\mount
12.Add the USB3.0 driver to two installations of boot.wim with the following steps, so the drivers will be accessible during installation.
a. Add driver to boot.wim 1
i. Mount the boot.wim 1 image with write permissions
E.g. c:\wim> imagex /mountrw boot.wim 1 c:\wim\mount
ii. Change to the directory where the USB3.0 drivers are located.
For 32 bit OS: c:\wim> cd c:\usb3\x86
For 64 bit OS: c:\wim> cd c:\usb3\x64
iii. Add the USB3.0 Drivers (.inf) file to the base boot.wim 1 image
For 32-bit OS:
c:\USB3\x86> dism /image:C:\wim\mount /add-driver/driver:./recurse
For 64-bit OS:
c:\USB3\x64> dism /image:C:\wim\mount /add-driver/driver:./recurse
iv. Unmount the boot.wim 1 image
For 32-bit OS: c:\USB3\x86> imagex /unmount /commit C:\wim\mount
For 64-bit OS: c:\USB3\x64> imagex /unmount /commit C:\wim\mount
b. Add driver to boot.wim 2
i. Mount the boot.wim 2 image with write permissions, Command:
c:\wim> imagex /mountrw boot.wim 2 c:\wim\mount
ii. Change to the directory where the USB3.0 drivers are located.
For 32-bit OS: c:\wim> cd C:\USB3\x86
For 64-bit OS: c:\wim> cd C:\USB3\x64
iii. Add the USB3.0 Drivers (.inf) file to the base boot.wim 2 image
For 32-bit OS:
c:\USB3\x86> dism /image:C:\wim\mount /add-driver/driver:./recurse
For 64-bit OS:
c:\USB3\x64> dism /image:C:\wim\mount /add-driver/driver:./recurse
iv. Unmount the boot.wim 2 image
For 32-bit OS: c:\USB3\x86> imagex /unmount /commit C:\wim\mount
For 64-bit OS: c:\USB3\x64> imagex /unmount /commit C:\wim\mount
13.Copy both install.wim and boot.wim from c:\wim to the c:\temp\source\ folder, replacing the original files.
14.Burn the files to a new DVD (Make sure that the DVD is bootable) or create image to a USB flash drive (UFD).
15.Install Windows 7 as usual. After installation, Windows 7 will have the correct and working USB 3.0 drivers.
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Thank You,
K B T 86
Although I am an HP employee, I am speaking for myself and not for HP