$ 0 0 http://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Devicemanager-4-7-SP3-and-SP4-break-thinclient-HPDM-agents/m-p/5762050#M13944 A similar topic in a different post - see if it could solve your problem