Re: Power Button Blue Light

July 11, 2020, 9:53 pm

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You've got W10, which likes to "upgrade" your drivers as a favor to you.  Sometimes this breaks things.  I've found that my nVidia video cards virtually always have more recent drivers via the nVidia web site versus Microsoft Update.

 

I try to stay ahead of W10 by checking for nVidia new drivers for my Quadro cards every few months.  The auto-updates from W10 have intermittently broken my sleep functionality in the past; my upgrade to the latest directly from nVidia has fixed the issue, sometimes.

 

FWIW:  I choose "custom" during my nVidia driver upgrading, and also choose "Clean Install".  I uncheck from bottom up for the options, and leave the top Driver as the single checked item I install on these upgrades.  Have been doing this method for years.

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Re: HP Compaq dc7900 usdt power cable

July 12, 2020, 4:51 am

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Thanks SDH, all the ones I found on google were around £40 for some reason so this really helped, thanks 👍

Re: HP Compaq dc7900 usdt power cable

July 12, 2020, 9:49 am

≫ Next: HP Performance Advisor Unable to load DLL 'swtoolsdriver.dll' The specified module cannot be found

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Happy to help.  That is a great little computer by the way.  I did not realize you were in the UK, and hope you can find a similar good price there.

HP Performance Advisor Unable to load DLL 'swtoolsdriver.dll' The specified module cannot be found

July 12, 2020, 12:03 pm

≫ Next: upgrading from a Xeon e5-1620v2 to a 1680v2 question

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This morning I started HP Performance Advisor, and it asked for Administrator permission to be updated to version 2.1.5501.0.

After I agreed and the update was done, I tried to start the program anew and a pop-up announcement said:

Unable to load DLL 'swtoolsdriver.dll' The specified module cannot be found. (Exception from HRESULT: 0x8007007E)

It also mentioned a file AdvisorError.txt that is supposed to be found on my desktop with the error details, and recommended to send it to ap-assist@hp.com; however, no such txt file is to be found on my computer.

On the other hand, the so-called missing file swtoolsdriver.dll does exist in its rightful location:

C:\Program Files (x86)\HP\HP Performance Advisor\lib64\swtoolsdriver.dll

The error persists and now HP Performance Advisor can no longer be started.

I have found a similar complaint, dated 11 July 2020, in another HP forum, in URL:

https://h30471.www3.hp.com/t5/cao-zuo-xi-tong-he-ruan-jian/hui-puZ440an-zhuangHP-Performance-Advisor-wu-fa-jia-zaiDDL-swtoolsdrivers-dll/td-p/986589

(I read the Google-translated version, and I hope HP will now make an effort to solve this new issue for users of all HP forums, of all nations).

 

 

upgrading from a Xeon e5-1620v2 to a 1680v2 question

July 12, 2020, 1:04 pm

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Once I remove the CPU and put the new one in and apply the thermal gel and spread it on and apply the new heatsink, how do I screw it back on?  For example, do I do top right screw then bottom left screw, top left and bottom right?

Re: upgrading from a Xeon e5-1620v2 to a 1680v2 question

July 12, 2020, 5:39 pm

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Yes, exactly that pattern, but for only 1.5 to 2.0 full turns at a time, then repeat.  You will then bottom out gently about at the same time for the four, then back off about 1/2 turn and gently hand tighten to the same level of tightness for all.  This ensures all go down about the same amount as you proceed, and all get the same torque at that final step.

 

Be very careful setting the processor in the correct way.  There is a small corner spot that you can identify on both the processor and the socket so you get it in the correct way the first time.  You don't want to bend any of those delicate pins at the bottom of the socket.

 

It can be handy to remove things in the area, like memory and memory cooling fans so you have room in there to do it right.

Can a hp 7ny01pa be wall mountable.

July 12, 2020, 7:50 pm

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Hi can a hp 7ny01pa all in one computer be wall mountable. Thanks dean.  

Re: Power Button Blue Light

July 13, 2020, 2:52 am

≫ Next: HP Z Turbo Drive G2 on Z640 Workstation

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Hi,

I have tried to locate the "Check for Updates" in the NVIDIA Control Panel, and I cant seem to find it ? I have Right Clicked the NVIDIA Icon in the System Tray, and the Updates is not mentioned anywhere. I have also then Clicked on Help in the  NVIDIA Control Panel, but again Update is not shown/mentioned.

The version of my NVIDIA Quadro P2000 is 411.95. 

I am using W10 Professional.

*I notice that there is a pending Windows 10 Update available for Version 1903 x64-based systems ( KB4497165 ), which is ready to download/install, but I am not sure if I should do this manually or let the computer do it automatically ?

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HP Z Turbo Drive G2 on Z640 Workstation

July 13, 2020, 8:19 am

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Hi All,
I have a HP Z Turbo Drive G2 (E203413) but I could not see the drive for the boot order on HP Z640 workstation. I couldn't see the drive even after I started the system with CentOs or Fedora 32 or Debian. I ran the windows 10 and Linux installations, neither one didn't show me the Turbo Drive for the installation.

I bought this system from another person, he said all worked fine and he only replaced the SSD to a new HP SSD (S700 M.2 500GB) since he needed the old SSD. 
The bios version: M60 v02.54 (I updated the bios to the latest)

I reset the bios to factory settings with no joy.
I don't think anything wrong with the hardware. Can anyone tell me what could be a problem?
Thanks in advance.
Anton

 

PS: I tried CMOS reset & SATA controller mode to AHCI.

Re: HPDM device missing certificate file after update to 5.0SP2

July 2, 2020, 5:58 am

≫ Next: Error no Such Não consigo iniciar o intelligent Provisioning

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And this is the view of the new version:

 

Error no Such Não consigo iniciar o intelligent Provisioning

July 13, 2020, 4:21 pm

≫ Next: Z800 Black Screen and Restart under load

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Nao consigo fazer nada no servidor, ao tentsr entrar no  intelligent Provisioning, aparece a mensagem de erro:

 

Error: no such device: EMBEDDED250

 

Alguma sugestão?

Z800 Black Screen and Restart under load

July 13, 2020, 6:14 pm

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Hi Guys,

I recently upgraded my GPU in my Z800 workstation to a EVGA 1080 SC from a GTX670. Since upgrading I have been experiencing a 'Black Screen' when under load such as gaming at 1440p. My previous card simply used the two 6 pin connectors  but my new card uses 1 8 pin connector. Originally I was using a single 6 pin to 8 pin adapter but that didn't work correctly and I experienced black screening all the time. I switched to a dual 6 pin to one 8 pin connector which certainly helped but I still get the issue. By tweaking the maximum power limit in MSI afterburner to 80% I was able to greatly reduce the frequency of these crashes at a cost to performance. I would like to be able to run this card with at least stock performance and I've turned to this forum due to finding very little information else where. I have the 850W PSU which I thought would be enough but maybe it isn't, I would also appreciate any information you have on the power rails as I'm clearly overloading something as there is no blue screen it simply just restarts.

 

System Specs:

HP Z800 Workstation

HP 850W PSU

2X Intel Xeon x5650's

1x EVGA 1080 SC

32 GB of DDR3 ECC Memory

400gb hdd

150gb ssd

 

Device replacement - HP fsq1012ni

July 13, 2020, 7:08 pm

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Laptop is 3 months old of which 2 months of the 3 the device was utilized. It was never transported. The device from day 1 was taken out of its box and placed on the desk in office on charge. It was never unplugged and carried anywhere in the house. The device was left to hibernate when not in use, it lived on charge 24 7. On the odd occasion I would unplug the power plugged into the device to allow the device to run down the battery for a cycled charge from zero to 100 %. On Saturday the 11th July I went to sit in front of the device to continue some work for my business I have just started (purpose of laptop purchase for business). I moved the wireless mouse in an attempt to check if the device would respond from a state-of "sleep" and the device was unresponsive. I checked power to see if I had unplugged it accidentally and eventually ended up at the db board to check to see if any trip switches were off or if load shedding had taken place. There was no loadshedding and the plug to the device had power. I attempted to switch the device on as there was no charge light to machine, however a multimeter test upon first assumption rendered the charger not part of the issue at hand. The charger output to device as per multimeter gave me a confirmed supply of power to device. On the left of the device is the charge indicator light which should indicate white upon the device receiving power ie the LED should have displayed white. However this was not the case. There was definitely power to device upon multimeter inspection and his power was sufficient and rated according to the HP owner manual. I proceeded to hold in the power button for 10 seconds but nothing happened the hard drive light on the right-hand side which should also display white but temporarily Flickr was also dead indicating that device was not receiving a charge or any power of any sort from battery or mains. The device is now rendered unusable as it is not receiving or supplying any power of any sort to the board. I know that the AC DC adaptor works but the device from PowerPoint entry I'm under the assumption that it is not receiving any power. I took the device into Makro only to be told that they are not liable as the devices carries warranty with pinnacle. I'm not certain how Makros policy works, but as stated on the internet as per their terms and conditions any device purchased from Makro and within six months from date of purchase the consumer has right of claim from Makro ie I should have been furnished with a new device and macro should have taken onus upon themselves to have dealt with the matter further with supplier. The terms that they are practicing what terms dealt with under section 2 of the terms and conditions which states any device purchased after 6 months Makro will take the from the consumer and upon inspection and only upon inspection furnish the consumer with a replacement device if the device is rendered broken. I personally feel that this is totally unacceptable the way that Makro has dealt with my circumstance as candy scene from proof of purchase attached that my device is still within the 6 months purchase date and not over. I am currently doing macros job I'm contacting you as pinnacle the bearer of rights holding warranty I'll guarantee within the stipulated 6 month warranty Makro should be the ones contacting you with regards to this not myself. I am now rendered unable to continue business at an expense of having Makro not replace the device on the day it was brought into them. I cannot wait for you as pinnacle to inspect the device and only 3 to 4 weeks later if not longer have an outcome to what might transpire as per replacement or repair. If this matter is not dealt with within the course of this week I may as well shut my doors and declare my business incapacitated. I cannot afford to lose any time at all especially not at the expense of a brand new laptop this is totally unacceptable and should fall into the hands of HP and be dealt with immediately. 

Re: Power Button Blue Light

July 13, 2020, 8:04 pm

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You're quite a ways away from where you need to be.  The latest W10 drivers for the Quadro P2000 is 451.48, released 2020.6.24.

 

Here is the path:  Google nVidia drivers/ go to the top result/ you'll use mostly defaults here... Product Type is Quadro, Product Series is Quadro Series, product is Quadro P2000, you'll be using W10 64-bit, and Standard as your driver type.  Use ODE as the download type and English/ click on Search/ click on Download.

 

These are later than what MS offers through Windows Update.  I have had the MS auto-install of nVidia drivers bork builds... never have had this approach do that.

Re: Only able to connect two PCIe devices on Z800

July 13, 2020, 8:52 pm

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So I tried booting into Linux and it also froze on startup. In your original response when you said:

”

i recommend that you do not use the onboard LSI sas/sata ports and DISABLE THIS DEVICE IN THE BIOS, note that disabling the device is not the same as disabling the lsi boot rom disabling the device removes it from the installed OS completely

leaving only the Intel "SCU" 3 GBps ports and the two SATA 6GBps ports active”

 

Do you mean to make the SAS Controller and SATA 0-5 hidden under Device Security in the BIOS? Or were you referring to another setting?

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Re: HP Z Turbo Drive G2 on Z640 Workstation

July 13, 2020, 10:37 pm

≫ Next: Re: Only able to connect two PCIe devices on Z800

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It is tricky.  I needed to set BIOS to factory defaults.  Then put in the ZTD G2 into the advised PCIe slot.  Then booted off an original installer DVD that came with the Z640, for W10, and that included the drivers for targeting the ZTDG2 in BIOS for the old W10 install.  Then updated that to W10 2004 upgrade.

 

If the BIOS for a Z620 was not complex enough that the the Z640 surely is...  doing this all from scratch is not intuitive.  Don't forget that there is a HP cloud based ZX40 W10 restore option that exists for this generation of workstations, but not for any  earlier ones.

 

If all this seems over the top it is best to stick with SATA gen III SSDs.  The ZTDG2 is faster, but not by that much on a practical level, and has been a PITA to master.

Re: Only able to connect two PCIe devices on Z800

July 14, 2020, 12:55 am

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yes, hiding the lsi device prevents the bios and the Os from seeing the LSI controller

 

disabling only the LSI boot rom, prevents booting from the lsi ports but allows windows to still see the LSI ports once it loads

 

there is no speed difference between the LSI/SATA ports on the z800, the LSI driver is universal, and well understood across various OS's/Hardware and that's why some high end software apps specify its use, but on home/small office usage the intel SCU/SATA ports are recommended

 

if you need fast Mech HDD storage, disable the onboard LSI and install a Adaptec raid/jbod sata 6GBps card or a high end LSI 6GBps Raid only card

Re: HP Z Turbo Drive G2 on Z640 Workstation

July 14, 2020, 1:00 am

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Hi SDH

Okay, I'll try to get hold of the original installer DVD for W10 and try again.
I've seen some youtube videos that show the boot option on the bios setup contains the ZTD G2 as a drive. I don't see the ZTD G2 on boot option. Shouldn't we see this option on bios? I understand W10 may not show the selection if there is no driver but bios must show the ZTD as a boot selection, am I wrong?

I am using the slot 4 (as specified) for the ZTD G2. 

 

Thank you

 

Re: Z800 Black Screen and Restart under load

July 14, 2020, 1:07 am

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unless you have the optional 1115 watt power supply, using a 1080 overclocked card (200 watts) with the stock 850 watt supply is not really recommended depending on how/what hardware you have installed in your z800

 

read the z800 "HP service manual" from the HP site for more details on the z800 power related specs

 

http://h10032.www1.hp.com/ctg/Manual/c04490361

https://support.hp.com/us-en/product/hp-z800-workstation/3718645/manuals

 

the highest rated official HP nvidia video card was the quadro 6000 6GB model at 204 watts, and this was again only with the optional 1115 watt supply installed

Re: Power Button Blue Light

July 14, 2020, 1:59 am

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Thanks for this information., and yes it does look miles away...

I have checked for the latest version for my NVIDIA P2000 through Device Manager ( check for latest driver ), and it comes back with you have the latest version ( 411.95 ) ? Can't qiuite understand why the latest version is not shown here ?

 

I downloaded the latest Windows version yesterday, and interesting results:- 

*If I have Only the desktop showing on my screens, the Z440 goes to sleep after a while, and the monitors also does to sleep, and wake up after hitting any keyboard key.

*If I have any application Open / on my Screen, the Workstation and Monitors does not go to sleep / close down.

 

I will monitor this over the next few days.