Hello,
We have been using the unit with a Samsung Odyssey Mixed reality headset and it has been working flawlessly when the computer is docked.
The problem is when I undock the unit, the headset goes black immediately and only comes back when I dock the system again.
The problem persists even after plugging in the external batteries.
I was thinking the computer did not provide enough power to drive the headset but I discovered that if I leave the computer on the dock and I disconnect the power supply (from the dock) the VR headset still works fine.
If the dock is disconnected from power as I mentioned above and I disconnect the HDMI cable going to the external monitor (from the dock) then the VR headset goes black again.
Could you please help me with this issue, the device is useless if we can’t use VR while disconnected from the dock.