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HP EliteDesk 800 G2 Mini - USB keyboard & mouse not working during boot process

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When trying to deploy OS from Windows Deployment Services we are unable to kick off the build as this model doesnt recognise the USB keyboard and mouse.

 

We have seen a similar issue on the EliteDesk 800 G2 SFF but as that model has a PS2 option we can use this as a workaround until the build process completes and injects the correct USB drivers.

 

These mini models don't have any PS2 connections so that option is gone! All other USB ports are USB3 and refuse to work which leaves us unable to kick off the imaging process and install the drivers.

 

Is there a workaround for this issue?


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