Enrique, welcome to the forum.
This is a peer to peer help forum. The only presence that HP has on it are the Admins and the Mods. Otherwise, none of us works for HP. You should contact HP Customer Support for answers to your questions. This is the only way for you to assure that you are getting the correct information.
Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.