Hello Zman2999
Welcome and Thank you for posting your query on HP Support Forum
Make sure that you have updated all other details as well.
1. Chassis Serial Number: (Serial Number of the unit).
2. SKU Number: (Product Number with the #ABA(for US)).
3. Product Name: (Unit Model Name).
4. Feature Bytes: (Case sensitive and no spaces when you enter it).
5. Build: (BID from the label including #SABA#DABA).
Once you enter all these details you should not get the error message.
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Thank You,
K B T 86
Although I am an HP employee, I am speaking for myself and not for HP