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Re: HP Care Pack - not available?

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Thanks for your response, will look into this.

 

I was actually trying to contact Support today and had to fill the online form - and once I did it it told me that status of my warranty cannot be confirmed?

 

To convolute matters more, when I go to the other place:

 

http://support.hp.com/gb-en/checkwarranty

 

And use automatic check, it shows the same:

 

HP was unable to find a match based on the information provided

 

However, when I enter my serial number manually, it's fine? HP Support Assistant also shows that I'm covered.

 

Can someone from HP look into this and correct please?

 


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