Thanks for the response.
Under Settings > System > Power > Screen and sleep I have it set to "Never" for "When plugged in, put my device to sleep after". The only thing I have enabled to turn off is the display after 10 minutes.
I really wonder if the issues I am having are related to the HP Wolf Security software. I just notice odd things about it which make me wonder if it is very robust. Part of the debugging I did for the service tech was booting it with the F2 key held down to bring up the diagnostics menu. I would notice that it would seem random how the "HP Wolf Security" splash screen would come up. Sometimes it would come up in text that seemed reasonably sized but other times the resolution was so low it was like a computer from the 80s. When this happened the diagnostics menu was unusable. When I moved the mouse cursor it would redraw the screen in the area I moved the mouse. It felt like using a Paint program. If I remember correctly when I first got the machine the HP Wolf security would constantly give me notifications.