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Re: random shutdown and restart

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Hi spaup20,

 

Looks like you've already seen

https://support.microsoft.com/en-us/kb/2028504

or similar Microsoft page which suggests it's a hardware problem.

 

I agree with you that 4 previously problem-free computers all suddenly experiencing the same symptoms does sound more like software than hardware. Nevertheless it would be a good idea to do hardware diagnostics on at least your own computer. I've had multiple motherboards (same as each other but different from yours) all fail within a short period of time due to bad capacitors.

 

I'd recommend:

  1. Inspect your motherboard for bulging / ruptured / missing electrolytic capacitors.
  2. Use compressed air to blow dust out of CPU heatsink & any other heatsinks.
  3. Check RAM by running at least 1 pass of  memtest86
  4. Stress test with prime95 (while monitoring temperatures if possible).

If the above fails to turn up anything you probably don't have a hardware problem.

 

Good luck,

Frank


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