Hi everyone,
I attempted to reinstall Windows 7 Pro on my HP Z420 Workstation. I rebooted the computer with the installation disk and received this error report:
Windows failed to start. A recent hardware or software change might be the cause. To fix the problem:
1. Insert your Windows installation disk and restart your computer.
2. Choose your language settings, and then click "Next."
3. Click "Repair your computer."
But when I follow these instructions, I receive this message:
This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows.
Clicking "Install now" also doesn't work. I've tried every possible option, and my computer won't boot. So I tried calling Microsoft, and I was told that it's likely a problem with the motherboard or the hard drive and that I should contact HP.
Thanks very much to anyone who'll help me through this!
