OK, so your server is with version HPDM 4.6 SP4. If you look at the correspondent ThinPro 5.2 Agent version
4.6SP4 | 4.6.3610.21251 | 4.6.3670.21244 |
21244 which is earlier than the default one on your operating system 22274.
In this case, highly recommend a Server upgrade to SP5, then an Agent update to version 22710 to experience the latest functionality.
4.6SP5 | 4.6.3610.22717 | 4.6.3670.22710 |
The wired hostname might due to the message format change on the new operating system which the old DM server & Agent can't recoganize.