T620 ThinPro 5.2 First Contact Task

Hello,

we have a First Contact Task, which will install our custom profile with some other settings and plugins.

All works fine but not in one location.

We get every time we install a factory new T620 with ThinPro 5.2 following error in our HPDM protocols:

2016-11-18 09:27:37 [Fehlercode: 1083392] [Modul: Agent] [Kategorie: Anderer HPDM-Workflow-Fehler]

2016-11-18 09:27:37 [Fehlerdetails]: ../../Task/common/ProfileTask.cpp@112: Failed to import the profile

2016-11-18 09:27:37 Ausführen von common-Task fehlgeschlagen.

Fehlercode = Error code

Anderer HPDM-Workflow-Fehler = Other HPDM-Workflow-Error

If we assign the same task manually on the same client it works.

I have switched the repository, build a new first contact task but without any success.

Any idea what I can do?

Kind regards

Lukas