Around 2 years ago, I purchased a touchscreen HP Pavilion 23 (23-p030na) for around £700 from Currys/PC World. But whilst using it, I felt it never met up to my expectations, as it was/is incredibly slow (with both Windows 8.1 and Windows 10), it had terrible connection to internet (I used the computer in several locations around my house AND compared it to the speeds on other computers in the house) AND when you actually search for the model of my computer, the exact one I purchased literally doesn't exist! The only website that has this actual computer and not a different pavilion computer is on a HP page. On this HP page however, the computer actually isn't for purchase and I can't find anywhere where it is, which definitely doesn't make me feel better about it.
What I want to know is what actually happened? Was it recalled, revoked, etc? Also is there anything I can do to get my money back as I'm fairly certain that I cannot return it to the store as it has been a long time since I purchased it.
Thank you.
UPDATE:
1: I did expect the speeds to be slow as it is an all-in-one PC but they are a lot worse than I predicted.
2: Sorry about the message board I put it in, there weren't any on All-in-one pcs or anything to do with my issue.