Hello,
We are upgrading from HPDM 4.6 to 4.7 and the server's keystore file was deleted in the process. As a result we get this log message every time we try to send a task to one of our machines:
"Agent refused the task because the Device Management Gateway failed to pass the authentication."
I deleted the two key files in C:\Windows\xpeagent on one of the machines and that seems to have resolved the issue -- for that machine. Repeating this process for ALL of our machines would be a daunting task.
Is there another way to resync these devices with the server or are we out of luck?
If we do have to touch each machine individually, does anyone have any tips or scripts for speeding up the process?
Thanks in advance for any advice you can offer!