Brand new with Win 10 installed on internal drive. The system sits with just hp logo on the screen for 40 minutes or more, quiescent disk light, keyboard disabled (cap / num lock do not change lock light indicators on keyboard) before the Windows "whirli-gig' shows and the lock screen appears. I have added nothing to the HP os install. I completed the install, created a local account, rebooted (waited in excess of one hour) then ran Windows Update. That reboot took 3 hours. Now I just changed the computer name for my small in-house 5 computer, two printer network which requires a reboot. I am 30 minutes in still waiting for the lock screen.
I looked at the disk layout and it was flat out WIERD!!. It was a GPT, with the SYS partition starting 300 MB into the disk, then an empty gig, then a 10 GB recovery partition whose drive letter can't be changed. The recovery disk has three entries in the disk manager all of which point to two "partitions" - the empty one 900 mb, and 10 gb lettered recovery partition.
Ooops Now I have an all white screen with system information, followed by the line
"SERVICE--------------------------------------------------"
then SN, SKU, UUID, Asset Tracking No, Ownership tag, Feature Byte, System Board ID.
I guess that means a bad product?
Do I need to return it?