I got a brand new HP Z4G4 workstation (model 9VD53UT), pre-installed with 8gb RAM, and Win 10 pro on an M.2 boot drive. Upon starting up this pc, I have installed an ASUS Geforce RTX 2070 with 8GB graphic card and 32GB RAm and a WD 4TB data drive. It boot up in less than 30 sec. Everything is working as expected. The system is intended to be used for video editing with Adobe Premier CC.
Operating System: Windows 10 Pro 64-bit (10.0, Build 18363) (18362.19h1_release.190318-1202)
Language: English (Regional Setting: English)
System Manufacturer: HP
System Model: HP Z4 G4 Workstation
BIOS: P62 v02.56 (type: UEFI)
Processor: Intel(R) Core(TM) i9-10900X CPU @ 3.70GHz (20 CPUs), ~3.7GHz
Memory: 32768MB RAM
Available OS Memory: 32496MB RAM
Page File: 7957MB used, 40537MB available
Windows Dir: C:\windows
DirectX Version: DirectX 12
Problem arises when I add another internal WD Ultrastar SATA drive 10TB HelioSeal.
The system would take more than 10 min to boot up. It keeps spinning the drive while booting up.
I have tried to disable all other drive except M.2 on BIOS boot order, to no avail.
Everything else including BIOS are current.
Please help if you have any idea to solve this problem.
Note: I have contacted:
- HP support but was refused due to the drive is a third party drive.
- WD support was also refused suggesting the HP BIOS is not supporting higher capacity drive. No hard drive firmware update is available.
Another interesting note:
Thinking the new WD 10Tb drive might be defected, I pulled it out and place it in a HP SFF destop with a SSD boot drive, i7 CPU, 8 GB RAM. It was recognized and boot quickly, no problem.
Benchmark the drive using CrystalDiskMark, yielded Read/Write throughput 262/260 Mb/s.
So what cause very slow boot time with this workstation. Any help or guidance is very much appreciated.