this is the HP USA website, did you buy your system from the US? if not that's your problem
you must register the system using the matching region/country HP website
also,.....are you using "Ctrl + Alt + S" to see your systems serial number?
this is the HP USA website, did you buy your system from the US? if not that's your problem
you must register the system using the matching region/country HP website
also,.....are you using "Ctrl + Alt + S" to see your systems serial number?