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HPDM 4.7 to 4.7SP1/SP2 Update Failure

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Hello, 

 

We have recently upgraded from 4.6SP5 to 4.7, and are now trying to apply the 4.7 service packs. When attempting to upgrade to 4.7 SP1 from 4.7, the installation fails. Below is what was found in the logs, can anyone shed some light on what may be causing this? We are using PostgreSQL, that was installed /w the previous 4.6 install of HPDM. 

 

 

**START LOG FILE***

5-25-2016 16:16:14   |   INFO   |   No command-line parameters is set. Install HPDM with interactive UI.

5-25-2016 16:16:14   |   INFO   |   Start HPDM Service Pack installation/uninstallation...

5-25-2016 16:16:22   |   INFO   |   Successfully execute: C:\Users\ADMINI~1\AppData\Local\Temp\{424B6EF8-6B37-4B0E-91A9-ECC22987C513}\QueryLogonUser.cmd

5-25-2016 16:16:22   |   WARN   |   The Key SOFTWARE\Classes\Installer\Products\D968638153E86B5419E7014A00EA7E5C is not existed. return=-1

5-25-2016 16:16:22   |   WARN   |   The Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D968638153E86B5419E7014A00EA7E5C is not existed. return=-1

5-25-2016 16:16:22   |   WARN   |   The Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\11ED253BDEE67AF4AA70978B68F09C65 is not existed. return=-1

5-25-2016 16:16:22   |   INFO   |   The current installed path is C:\Program Files (x86)\HP\HP Device Manager\.

5-25-2016 16:16:22   |   INFO   |   C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\

5-25-2016 16:16:22   |   INFO   |   Install HPDM Service Pack ...

5-25-2016 16:16:22   |   INFO   |   HPDM Console was installed.

5-25-2016 16:16:22   |   INFO   |   HPDM Server was installed.

5-25-2016 16:16:22   |   INFO   |   HPDM Gateway was installed.

5-25-2016 16:16:22   |   INFO   |   HPDM MasterRepositoryController was installed.

5-25-2016 16:16:22   |   INFO   |   Start to copying HPDM Service Pack installation files to destination path.

5-25-2016 16:16:22   |   INFO   |   Preparing to stop services.

5-25-2016 16:16:23   |   INFO   |   Successfully execute: taskkill /F /FI "WINDOWTITLE eq HP Device Manager *" /FI "IMAGENAME eq java*" /T

5-25-2016 16:16:23   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Gateway\GatewayControl.exe-kill

5-25-2016 16:16:23   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Server\ServerControl.exe-kill

5-25-2016 16:16:26   |   INFO   |   Successfully execute: net stop hpdmpxe

5-25-2016 16:16:28   |   INFO   |   Successfully execute: net stop hpdmgateway

5-25-2016 16:16:28   |   INFO   |   Successfully execute: net stop hpdmbroker

5-25-2016 16:16:31   |   INFO   |   Successfully execute: net stop hpdmserver

5-25-2016 16:16:31   |   INFO   |   Successfully execute: net stop "HPDM PostgreSQL 8.3"

5-25-2016 16:16:31   |   INFO   |   Successfully execute: net stop "HPDM PostgreSQL 9.4.5"

5-25-2016 16:16:38   |   INFO   |   Successfully execute: net stop MasterRepositoryController

5-25-2016 16:16:38   |   INFO   |   Finish stoping services.

5-25-2016 16:17:30   |   INFO   |   HPDM Service Pack installation files have been copied to destination path.

5-25-2016 16:17:30   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\Console

5-25-2016 16:17:34   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\Server

5-25-2016 16:18:18   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\Gateway

5-25-2016 16:18:22   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MasterRepositoryController

5-25-2016 16:18:22   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\Doc

5-25-2016 16:18:22   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\JVM

5-25-2016 16:18:22   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\PreProcess

5-25-2016 16:18:25   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\Certificates

5-25-2016 16:18:25   |   INFO   |   The Repository path is C:\Inetpub\Ftproot\HPDM.

5-25-2016 16:18:25   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPCE\

5-25-2016 16:18:26   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPThinPro\

5-25-2016 16:18:26   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPThinPro4\

5-25-2016 16:18:26   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPThinPro5\

5-25-2016 16:18:26   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPThinProZero\

5-25-2016 16:18:26   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPWE8_64\

5-25-2016 16:18:28   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPWES7_64\

5-25-2016 16:18:29   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Agents\HPXPe\

5-25-2016 16:18:30   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Gateways\Windows\

5-25-2016 16:18:40   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\clientkit2\

5-25-2016 16:18:43   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\HPThinPro5_btrfs\

5-25-2016 16:18:44   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\HPWES7_EX\

5-25-2016 16:18:50   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\HPWES8\

5-25-2016 16:18:52   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\Mapping\

5-25-2016 16:18:52   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\NICDriversForWinPE\

5-25-2016 16:18:54   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\WinPE\

5-25-2016 16:19:02   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\MASTERREPOSITORY SP\Repository\Tools\Imaging\WinPE32\

5-25-2016 16:19:06   |   INFO   |   Successfully execute: xcopy /herkyi "C:\Program Files (x86)\HP\HP Device Manager\Console\conf\*" "C:\ProgramData\HP\HP Device Manager\Console\conf\"

5-25-2016 16:19:06   |   INFO   |   Start to upgrade database.

5-25-2016 16:19:06   |   INFO   |   Preparing to initialize HPDM Database.

5-25-2016 16:19:06   |   INFO   |   Launch DBSetup application in service pack mode.

5-25-2016 16:19:06   |   INFO   |   "C:\Program Files (x86)\HP\HP Device Manager\Server\bin\dbsetup.cmd" "-language=en" "-country=US" "-sp"

5-25-2016 16:19:58   |   INFO   |   Launch DBSetup application successfully. Return code = 0

5-25-2016 16:19:58   |   ERROR   |   Launch DBSetup application successfully, but the result of execution is FAILED.

5-25-2016 16:19:58   |   ERROR   |   Fail to initilize HPDM Database, please check and reinstall.

5-25-2016 16:19:58   |   WARN   |   Delete the Key SOFTWARE\Classes\Installer\Products\D968638153E86B5419E7014A00EA7E5C return=0

5-25-2016 16:19:58   |   WARN   |   Delete the Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D968638153E86B5419E7014A00EA7E5C return=0

5-25-2016 16:19:58   |   WARN   |   Delete the Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\11ED253BDEE67AF4AA70978B68F09C65 return=0

5-25-2016 16:19:58   |   WARN   |   Removing C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\

5-25-2016 16:19:59   |   ERROR   |   Failed to remove the folder C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-25-2016-161622\ .

5-25-2016 16:19:59   |   INFO   |   Preparing to start services.

5-25-2016 16:19:59   |   INFO   |   Delete password.conf fail.

5-25-2016 16:19:59   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Server\ServerControl.exe

5-25-2016 16:19:59   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Gateway\GatewayControl.exe

5-25-2016 16:19:59   |   INFO   |   Successfully execute: net start hpdmgateway

5-25-2016 16:19:59   |   INFO   |   Successfully execute: net start hpdmbroker

5-25-2016 16:19:59   |   INFO   |   Successfully execute: net start hpdmserver

5-25-2016 16:19:59   |   INFO   |   Successfully execute: net start "HPDM PostgreSQL 8.3"

5-25-2016 16:19:59   |   INFO   |   Successfully execute: net start "HPDM PostgreSQL 9.4.5"

5-25-2016 16:19:59   |   INFO   |   Successfully execute: net start MasterRepositoryController

5-25-2016 16:19:59   |   INFO   |   Finish starting services.

5-25-2016 16:20:02   |   INFO   |   HPDM Service Pack installation Done. Error code: 1. (0 is success, 1 is fail)

5-27-2016 07:38:33   |   INFO   |   No command-line parameters is set. Install HPDM with interactive UI.

5-27-2016 07:38:33   |   INFO   |   Start HPDM Service Pack installation/uninstallation...

5-27-2016 07:38:49   |   INFO   |   Successfully execute: C:\Users\ADMINI~1\AppData\Local\Temp\{17F413EA-7563-4667-A912-C06CEDB94183}\QueryLogonUser.cmd

5-27-2016 07:38:49   |   WARN   |   The Key SOFTWARE\Classes\Installer\Products\D968638153E86B5419E7014A00EA7E5C is not existed. return=-1

5-27-2016 07:38:49   |   WARN   |   The Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D968638153E86B5419E7014A00EA7E5C is not existed. return=-1

5-27-2016 07:38:49   |   WARN   |   The Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\11ED253BDEE67AF4AA70978B68F09C65 is not existed. return=-1

5-27-2016 07:38:49   |   INFO   |   The current installed path is C:\Program Files (x86)\HP\HP Device Manager\.

5-27-2016 07:38:49   |   INFO   |   C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\

5-27-2016 07:38:49   |   INFO   |   Install HPDM Service Pack ...

5-27-2016 07:38:49   |   INFO   |   HPDM Console was installed.

5-27-2016 07:38:49   |   INFO   |   HPDM Server was installed.

5-27-2016 07:38:49   |   INFO   |   HPDM Gateway was installed.

5-27-2016 07:38:49   |   INFO   |   HPDM MasterRepositoryController was installed.

5-27-2016 07:38:49   |   INFO   |   Start to copying HPDM Service Pack installation files to destination path.

5-27-2016 07:38:49   |   INFO   |   Preparing to stop services.

5-27-2016 07:38:50   |   INFO   |   Successfully execute: taskkill /F /FI "WINDOWTITLE eq HP Device Manager *" /FI "IMAGENAME eq java*" /T

5-27-2016 07:38:50   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Gateway\GatewayControl.exe-kill

5-27-2016 07:38:50   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Server\ServerControl.exe-kill

5-27-2016 07:38:52   |   INFO   |   Successfully execute: net stop hpdmpxe

5-27-2016 07:38:55   |   INFO   |   Successfully execute: net stop hpdmgateway

5-27-2016 07:38:55   |   INFO   |   Successfully execute: net stop hpdmbroker

5-27-2016 07:38:57   |   INFO   |   Successfully execute: net stop hpdmserver

5-27-2016 07:39:00   |   INFO   |   Successfully execute: net stop "HPDM PostgreSQL 8.3"

5-27-2016 07:39:00   |   INFO   |   Successfully execute: net stop "HPDM PostgreSQL 9.4.5"

5-27-2016 07:39:07   |   INFO   |   Successfully execute: net stop MasterRepositoryController

5-27-2016 07:39:07   |   INFO   |   Finish stoping services.

5-27-2016 07:39:55   |   INFO   |   HPDM Service Pack installation files have been copied to destination path.

5-27-2016 07:39:55   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\Console

5-27-2016 07:39:57   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\Server

5-27-2016 07:40:09   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\Gateway

5-27-2016 07:40:12   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MasterRepositoryController

5-27-2016 07:40:12   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\Doc

5-27-2016 07:40:12   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\JVM

5-27-2016 07:40:12   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\PreProcess

5-27-2016 07:40:14   |   INFO   |   Replace the feature: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\Certificates

5-27-2016 07:40:14   |   INFO   |   The Repository path is C:\Inetpub\Ftproot\HPDM.

5-27-2016 07:40:14   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPCE\

5-27-2016 07:40:15   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPThinPro\

5-27-2016 07:40:15   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPThinPro4\

5-27-2016 07:40:15   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPThinPro5\

5-27-2016 07:40:15   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPThinProZero\

5-27-2016 07:40:15   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPWE8_64\

5-27-2016 07:40:17   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPWES7_64\

5-27-2016 07:40:17   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Agents\HPXPe\

5-27-2016 07:40:19   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Gateways\Windows\

5-27-2016 07:40:24   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\clientkit2\

5-27-2016 07:40:26   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\HPThinPro5_btrfs\

5-27-2016 07:40:26   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\HPWES7_EX\

5-27-2016 07:40:31   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\HPWES8\

5-27-2016 07:40:32   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\Mapping\

5-27-2016 07:40:32   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\NICDriversForWinPE\

5-27-2016 07:40:33   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\WinPE\

5-27-2016 07:40:37   |   INFO   |   Replace the package: C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\MASTERREPOSITORY SP\Repository\Tools\Imaging\WinPE32\

5-27-2016 07:40:39   |   INFO   |   Successfully execute: xcopy /herkyi "C:\Program Files (x86)\HP\HP Device Manager\Console\conf\*" "C:\ProgramData\HP\HP Device Manager\Console\conf\"

5-27-2016 07:40:39   |   INFO   |   Start to upgrade database.

5-27-2016 07:40:39   |   INFO   |   Preparing to initialize HPDM Database.

5-27-2016 07:40:39   |   INFO   |   Launch DBSetup application in service pack mode.

5-27-2016 07:40:39   |   INFO   |   "C:\Program Files (x86)\HP\HP Device Manager\Server\bin\dbsetup.cmd" "-language=en" "-country=US" "-sp"

5-27-2016 07:41:06   |   INFO   |   Launch DBSetup application successfully. Return code = 0

5-27-2016 07:41:06   |   ERROR   |   Launch DBSetup application successfully, but the result of execution is FAILED.

5-27-2016 07:41:06   |   ERROR   |   Fail to initilize HPDM Database, please check and reinstall.

5-27-2016 07:41:06   |   WARN   |   Delete the Key SOFTWARE\Classes\Installer\Products\D968638153E86B5419E7014A00EA7E5C return=0

5-27-2016 07:41:06   |   WARN   |   Delete the Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\D968638153E86B5419E7014A00EA7E5C return=0

5-27-2016 07:41:06   |   WARN   |   Delete the Key SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\11ED253BDEE67AF4AA70978B68F09C65 return=0

5-27-2016 07:41:06   |   WARN   |   Removing C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\

5-27-2016 07:41:07   |   ERROR   |   Failed to remove the folder C:\Users\ADMINI~1\AppData\Local\Temp\HP\HP Device Manager SP_{1836869D-8E35-45B6-917E-10A400AEE7C5}_5-27-2016-073849\ .

5-27-2016 07:41:07   |   INFO   |   Preparing to start services.

5-27-2016 07:41:07   |   INFO   |   Delete password.conf fail.

5-27-2016 07:41:07   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Server\ServerControl.exe

5-27-2016 07:41:07   |   INFO   |   Successfully execute: C:\Program Files (x86)\HP\HP Device Manager\Gateway\GatewayControl.exe

5-27-2016 07:41:07   |   INFO   |   Successfully execute: net start hpdmgateway

5-27-2016 07:41:07   |   INFO   |   Successfully execute: net start hpdmbroker

5-27-2016 07:41:07   |   INFO   |   Successfully execute: net start hpdmserver

5-27-2016 07:41:07   |   INFO   |   Successfully execute: net start "HPDM PostgreSQL 8.3"

5-27-2016 07:41:07   |   INFO   |   Successfully execute: net start "HPDM PostgreSQL 9.4.5"

5-27-2016 07:41:07   |   INFO   |   Successfully execute: net start MasterRepositoryController

5-27-2016 07:41:07   |   INFO   |   Finish starting services.

5-27-2016 07:41:11   |   INFO   |   HPDM Service Pack installation Done. Error code: 1. (0 is success, 1 is fail)

**END LOG FILE**

-Cheers

 

 


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