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Re: Z turbo Drive Compatability Issues with External Hard Drives

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The Z Turbo Drive g2 has an NVME controller, instead of the typical sata/ahci controller used by most other SSDs. I suspect you may need to update your system. Make sure the BIOS is at rev 2.14 and all other drivers, including USB are updated. 

 

I recommend the use of HP SDM (Softpaq Download manager - www.hp.com/go/sdm) to update the system. When it runs and downloads the latest catalog,

   * select 'check for updates' - if not the default when you run SDM
   * install auto-checkmarked drivers, NOT the BIOS, at this point
   * install any other (ONLY) drivers + Essential System Updates softpaq
   * select BIOS update (if needed) and download, then on the downloaded line in the bottom window, right-click the entry and select Install
   * Reboot

 


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