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Re: Windows 8 t520 Thin client failures / consistent crashes

September 15, 2016, 6:28 pm
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We've made a new corporate branded thin client image based on the updated image downloaded from HP as you've mentioned at the begining of this thread. Our helpdesk are re-imaging the thin clients when they find one that has blue screened.  We're tracking the ones that have been newly imaged to see if they blue screen again....

 

Sadly not much changes from our side. He have not received any reports of any imaged thin clients (with the new image) crashing again... but as your experiences have shown, I expect we may have some still crash on us...

 

  

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Admin switch password on t520 w/TP6.1

September 16, 2016, 8:53 am
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I've just flashed a t520 with the new ThinPro 6.1 (x64) release. This was installed from sp76666.exe which I flashed to a USB stick and booted the t520 from. All this completed ok.

 

I'm now trying to enter Admin mode, but it's not accepting any of the 'default' passwords I've tried. To summarize, it's not;

 

admin

Admin

administrator

Administrator

root

password

 

Anyone know what the Admin switch password is now?

 

Thanks

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Re: HP Thinpro t620 Imaging Question

September 17, 2016, 4:50 pm
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Hi,

 

HPDM Agent can only monitor the activities done by itself. With this being said, the activities you did manually on the thin client will actually not be captured by HPDM Agent.  That's the main reason that a local factory reset won't trigger  the first contact rule.

 

Currently you have to either run ractory reset from DM Console, or manually delete-rediscover the thin client after reset it manually from Client side.

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Re: Admin switch password on t520 w/TP6.1

September 17, 2016, 5:47 pm
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Not the Thinpro Expert but on my newly flash the unit, I need to set root password when first time switing to root account.

 

There is no "default" root password on my unit.

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HP ProLiant ML 350 Power Supply Unit: Where to buy in the Philippines?

September 17, 2016, 7:45 pm
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We have two HP ProLiant ML 350 which were both diagnosed to have defective power supply unit(P/N: 379123-001). We are having trouble of finding where to purchase this power supply here in the Philippines. Can you tell us if the power supply is available in the Philippines and where to buy it together of how much one power supply costs? Thank you for your immediate response. 

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Re: PCIe Boot/Drive Suppoort?

September 17, 2016, 9:24 pm
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That card looks like a standard SATA3 Controller.

It requires a PCIe 2.0 slot to operate at full speed, so on a xw4600 board your only option is the second x16 (graphics) slot because the other two slots are PCIe 1.1 (2.5 Gbit/s).

 

If high speed is the most important, you should give it a try and see if it works, otherwise...

 

the built in Intel SATA2 is AHCI compliant (it can run in IDE, RAID or AHCI mode, see F10 BIOS Setup -> Storage options), so any SATA SSD will run fine at 3 Gbit/s.

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Clean install Windows 7 Ultimate. Intermittent Crash. No BSOD. Bootmgr is missing message.

September 18, 2016, 4:23 am
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Hi

 

I am really tearing my hair out with this.

 

I apologise in advance for the length of this post.

 

I am trying to recommission an Office workstation which I mothballed 2 years ago with no joy.

 

I decided to perform a clean install of Windows 7 Ultimate SP1 which Microsoft kindly let me have because HP were unable to provide original Windows Vista Business OEM discs.  Microsoft provided me with a product key on the basis of having upgraded using Windows 7 Home Premium and an Anytime Upgrade Key and because of the sheer frustration I was going through.

 

Being a bit OCD though, I haven't used the key they provided.  Instead, I chose to go the double install method and use the Anytime Upgrade Key I had previously purchased.  We own two Keys for 2 Workstations.  The other workstation is running 100% fine.

 

I have gone through the stress of getting the updates on the troublesome PC and it is now running up-to-date on both recommended and optional updates (less the language packs which I don't need).

 

After making a few changes, the system managed to stay alive for approx.  6 hours before I came back to it and it was a black screen with Bootmgr is missing.  I think that suggests a hard drive issue.

 

The system has a 500Gb Western Digital WDC-WD5000AAKS primary drive and a Hitachi HDS723020BLA642 secondary backup drive attached.

 

The WD HD is attached to SATA0 on the motherboard.  The CD to SATA1 and the secondary HD to SATA2.

 

I ran the Western Digital diagnostics software on the hard drive and it confirms the drive as sound.  Its SMART status is fine too.  Despite this, I spoke with Western Digital and they advised me to Write Zeros to the drive and clean install the OS again which is where I am at currently.

 

I have read so many forums until I am blue in the face and no further on hence why I am here as I think it is perhaps a BIOS setting that may be wrong as the battery was running 0.7V.  That has now been changed for a new battery and the BIOS reset.

 

I have even set the Fan Idle at MAX to rule out any temperature issues.  I still receive the Bootmgr is missing message.  It is now set to 1 again (the slowest).

 

I have blown the system out with compressed air also to remove any dust.

 

I have tested the 8Gb using Memtestx86 v4.3.7 with 4 passes over 10 hours and no errors were found.

 

The system has only two dumps:-

 

MEMORY.DMP

 

MEMORY.DMP    16/09/2016 11:14:52    CRITICAL_OBJECT_TERMINATION    0x000000f4    00000000`00000003    fffffa80`0a1b2b30    fffffa80`0a1b2e10    fffff800`02dd4db0                            x64                        C:\Windows\MEMORY.DMP    4    15    7601    303,105,124    16/09/2016 11:21:02    

 

MINIDMP

 

091616-22401-01.dmp    16/09/2016 11:14:52    CRITICAL_OBJECT_TERMINATION    0x000000f4    00000000`00000003    fffffa80`0a1b2b30    fffffa80`0a1b2e10    fffff800`02dd4db0    ntoskrnl.exe    ntoskrnl.exe+80640                    x64    ntoskrnl.exe+80640                    C:\Users\Grumpy Roger\Desktop\091616-22401-01.dmp    4    15    7601    271,544    16/09/2016 11:21:08    

 

which appears to be the same as the first dump.

 

I am at a total loss which is why I have come here for assistance / advice / ideas.

 

I have to be honest.  I cannot take much more of this.  I am getting very frustrated with this.  I've probably wasted a good week nearly full time on this.

 

My problem is the HP xw4600 is such a great piece of kit I would be loathed to get rid of it.

 

 

 

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Looking for HPQPswd.exe (no its not in the BCU softpaq download sorry)

September 18, 2016, 5:50 am
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Stated in the PDF that came with the BCU:

 

Run the BCU SoftPaq to install its contents to the folder \Hewlett-Packard \BIOS Configuration Utility\, where is the Program Files folder on the target system (e.g. C:\PROGRAM FILES). The resulting files at the target folder include: ● BIOSConfigUtility.exe ● BIOSConfigUtility64.exe ● HPQPswd.exe ● HPQPswd64.exe ● Internet shortcut to BIOS Configuration Utility User Guide.pdf

 

But the two files HPQPswd.exe and HPQPswd64.exe are missing. How to obtain these password file generators?

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Re: Looking for HPQPswd.exe (no its not in the BCU softpaq download sorry)

September 18, 2016, 6:20 am
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I found "it"... well i ran "C:\Program Files (x86)\Hewlett-Packard\System Software Manager\" and it gave me an option to generate a password.bin file. Still the discribed executable from the PDF is not to be found on the system. Odd... and problem solved.

 

Thanks

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Re: HP ProLiant ML 350 Power Supply Unit: Where to buy in the Philippines?

September 18, 2016, 6:31 am
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Re: Clean install Windows 7 Ultimate. Intermittent Crash. No BSOD. Bootmgr is missing message.

September 18, 2016, 10:26 am
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Rhothgar,

 

Sorry you're having the troubles.

 

1.  It's essential that BIOS is the latest version.  Clear CMOS, then download the new BIOS on the working system to a flash drive and install on the problem system.  Try running Windows again.

 

2. Take the HD from this system and try in the working system- not in SATA0 but the next open connection-SATA2 or whichever.   If Windows Explorere can see the files, the problem is in the software,  possibly a  corrupted boot partition. 

 

Wild speculation:  I'm wondering if the boot partition is still set to the orignal Vista size,  but Win Ultimate uses a much larger one- (1GB now I think).  The installation worked at first but then the boot partition became filled to overflowing. 

 

If the working system can't read the files, based on the Boot Manager missing error,  it may be that the HD has bad sectors.  Take the HD from the working system system and try in the problem system.  If the copy of Windows is OEM,  it may well just work and that wouold help isolate the problem.

 

3. The second session might be to try a repair install on the problem system drive.  Insert the disk or drive used to install and select repair.  That however, can take as long as a clean installation.

 

4. Try reformatting the problem drive.  Install a free version of EaseUs Partition Master in the working system.  Install the problem disk in the working system and run a test on the disk for bad sectors   Reformat the problem disk twice.  [BTW, in Partition Magic, you select the task and then "Apply"]

 

Run a test on the disk for bad sectors.  Use Partition Master to clone the working drive to the problem drive and activate using the key provided.  If the systems are using an OEM OS, they may activate automatically. 

 

4.  Format the problem disk in place using a command prompt  and reinstall Windows using the product key.

 

Let us know what happens!

 

Cheers,

 

BambiBoomZ

 

z420  > Xeon E5- 1660 v2 / 32GB  / Quadro K4200 / Samsung SM951 (256GB)  + Intel 730  (480GB) + WD Black 1TB
z420>  Xeon E5-1920 / 24GB / Quadro 4000 / Samsung 840 250GB + WD RE 1TB
z620 > 2 X E5-2690 / 40GB / Quadro K2200 / HP Z Turbo Drive (256GB)  + Seagate Constellation ES.3 1TB

 

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Re: Clean install Windows 7 Ultimate. Intermittent Crash. No BSOD. Bootmgr is missing message.

September 18, 2016, 11:44 am
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Hi BambiBoomz

 

Thanks for the thorough reply. 

 

When I did Write Zeros, Western Digital advised that this would overwrite all data and exclude any bad sectors from the disk. There were no bad sectors. 

 

Not sure I can stomach another reinstall. It's really that bad. I've spent SO much time on it that I fear if I spend another day and end up at the same stage I will smash the PC up. I am normally calm but this has driven me to serious levels of anger. 

 

By by the way, there is no need to apologise.  None of this is anyone's fault. 

 

I've spent a good hour or so today just looking for information on now to correctly set the BIOS for the best. All I can find is the xw4600 manual (176 pages) which doesn't really tell you what is right or wrong. 

 

One thing I did read was changing the Sata Emulation from IDE, SATA or Raid after the OS has been installed can wreak havoc. Not sure why or whether I did change this because I probably changed it by resetting BIOS to default after I changed the CMOS battery.   BIOS never used to affect things as bad as that from what I can remember. It's not as if it's and old IDE system with hard drives on the same cable!

 

One thing you've said strikes a chord. When starting install on clean drive, it automatically reserved a 100Mb partition called Disk0 Partion 1. OS was then installed to Disk 0 Partition 2. 

 

None of the installations are OEM anymore because HP no longer have any genuine installations discs they can send because they have ran out because Vista is so old. 

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Error Code 34603008 / Imaging with HPDM 4.7

September 19, 2016, 3:08 am
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Hi all,

 

I have an issue with a HP T520 with HP Device Manager 4.7 SP4 running on Server 2012R2, trying to capture an image from a HP T520 with ThinPro 6, agent version 4.7.3671.25484.

Capturing profile and settings worked. Server and device are in the same subnet. Manual ftp from thin client to server works. There is no activity in the ftp server log when I start the image process. Windows firewall is disabled. Enabling cached mode doesn't work because it is not yet supported for ThinPro 6.

 

 

2016-09-19 12:04:43 [Fehlercode: 34603008] [Modul: Agent] [Kategorie: 0] 2016-09-19 12:04:43 [Fehlerdetails]: Erfassen Sie das Image in das Master-Repository. Fehler beim Erfassen von Spegg_T520_ThinPro6.dd.gz auf /Repository/Images/Spegg_T520_ThinPro6. Ausführen von CaptureImage-Task fehlgeschlagen. Fehlercode: 34603008, Fehlerinfo: ../../Task/common/MachiningTask.h@39: Failed to handle post image. ../../Task/linux/ImageTask_Thinpro.cpp@1583: Imaging operating failed. ../../Task/common/ImageTask.cpp@259: Failed to obtain return code from returned update file.

 

 

This issue has been reported a couple of times for older versions of hpdm but I was unable to find a solution.

 

Greetings

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Re: Error Code 34603008 / Imaging with HPDM 4.7

September 19, 2016, 3:15 am
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Are you using ThinPro 6.0?

The t520 is not supported with ThinPro 6.0 and needs the newer ThinPro 6.1 version instead.

Is the unit wired or wireless? Does it work wired?

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Re: Clean install Windows 7 Ultimate. Intermittent Crash. No BSOD. Bootmgr is missing message.

September 19, 2016, 3:34 am
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SDH,

 

My experiences with Windows 7 Ultimate have been quite different.  In 2011,  I found a very good price on a set of three unused copies of Ultimate and installed them on: an HP Elite m9426f (Q6600),  a 2004 Dell Dimension 8400 (P4 630) and later in that year on a Dell Precision T5400 ( 2X X5460) which like the subject system of this thread, used Vista Business new.  All of these installed on a reformatted drive without any problems and all three are still running on those installations, including AutoCad, Adobe CS. The HP m9426f is the dedicated sound recording / editing system and has been 100% reliable over 100's of hours of long, continuous use.

 

Regarding the current situation with Rhothgar, as that Win 7 Ultimate installation was working at first, what is your opinion that the problem is a corruption of the system reserved partition- possibly the Vista 100MB partition being full, outdated BIOS, or incorrect boot sequence?

 

Cheers,

 

BambiBoomZ

 

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Re: Error Code 34603008 / Imaging with HPDM 4.7

September 19, 2016, 3:37 am
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Sorry you are right, it is 6.1 (File Name Z7X61007) and was sent to me by a HP employee beacause we have trouble with the freerdp version on ThinPro 5.

The device is wired only.

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Re: Admin switch password on t520 w/TP6.1

September 19, 2016, 3:39 am
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Strange. All I'm prompted for is a password. It certainly doesn't look like I'm being asked to set one, which to be honest, I'd have expected.

 

The image deployment went fine. No errors. The TP desktop comes up ok as well. I select the Admin mode switch, and a password prompt pops up.

 

Maybe I'll try re-flashing the image again. Not convinced though.

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Re: usb ports not providing enough power

September 19, 2016, 5:07 am
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Thank you both.  Unfortunately these machines do not have any usb 3.0 ports they can use.  I had not thought of the y-cable, I will pass that along to try.  However, my understanding is that usb 2.0 ports are required to provide 500 mA of power though, is that incorrect?  

 

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Re: Clean install Windows 7 Ultimate. Intermittent Crash. No BSOD. Bootmgr is missing message.

September 19, 2016, 6:25 am
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All you mention are possibilities, and reasonable.

 

However, I'd first go to my solution and try that.  Who knows?  Maybe I got a defective installer DVD, but I doubt it.  That same installer did have trouble loading Ultimate to a xw8600 earlier (which is why I had its COA as a spare unused license).

 

That xw8600 currently is working just fine with a subsequent easy install using W7Pro64 System Builder DVD at our data center.  So, now that I think of it that was two separate workstation fails for the Ultimate install (each one tried multiple times).  I follow all the same methods of doing a clean install, doing a full low level reformat on a drive (SSD or HDD), then long type NTFS format, then same steps of installing to ensure proper System Reserved partition gets created by the installer, then install and updates, etc.

 

Perhaps there is an update that MS Updates installs that works for W7Pro64 but causes trouble for W7Ultimate64 in these HP workstations?

 

I'm pretty experienced and tenacious, and this is one experience I have no desire to repeat again.

 

Best,  Scott

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Re: usb ports not providing enough power

September 19, 2016, 6:28 am
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Wiki is your friend:

 

"The USB 1.x and 2.0 specifications provide a 5 V supply on a single wire to power connected USB devices.

A unit load is defined as 100 mA in USB 2.0, and 150 mA in USB 3.0. A device may draw a maximum of 5 unit loads (500 mA) from a port in USB 2.0; 6 (900 mA) in USB 3.0."

 

I think it is more likely that the scanner is drawing more than 500mA.  I had not known of that Y cable idea..... I'd try that.

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